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Free text email processing has stopped

Started 26 Jan at 02:54pm CET, resolved 26 Jan at 03:29pm CET.

Free text email processing
Resolved

All queued pending emails have been successfully processed.

Posted 26 Jan at 03:29pm CET.
Updated

Free‑text email processing stopped on 26 January 2026 at 08:54 UTC. The service has been restarted and is currently working through the older queued emails. All pending emails are expected to be fully processed within the next hour.

Posted 26 Jan at 03:05pm CET.
Updated

We’re having some trouble with Free text email processing. We’re working to fix the problem as quickly as we can. We’ll share another update shortly.

Posted 26 Jan at 03:01pm CET.
Created

Free text email processing went down.

Posted 26 Jan at 02:54pm CET.